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Delivery, Cancellation, Return, Refund & Exchange Terms

Delivery

  • Delivery of products may take 3-10 working days. In case of unforeseen / unexpected delay, the same shall be intimated to you. Shipping and handling rates may vary based on product, packaging, size, volume, type and other parameters.
  • International shipping turn around time may 10-15 working days. We have tied up with Aramex and DHL for global shipments.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Cancellation

Cancellation of order can be done from our side any time before shipment of the product. In case product is already shipped, Customers are advised to refuse delivery in case they want to cancel the order

Return

We will exchange the Product without any extra charges

  • If you have any problem or quality issue with the product.
  • If the product delivered is different from what was ordered or not as per the order specification.
  • If the product was found in a physically damaged condition or was found defective when package opened.
  • If you are not satisfied with the product and just want to return it.

All you need to do is give us a call or email us within 30 days of delivery.

You can reach us on +91-980 970 9898 (available on WhatsApp & Calls) where our Customer Care will be happy to help you.
You can also send us Email: care@amicikart.com (Most emails are replied back in 24 hours excluding Sundays and Holidays)

Refunds

  • Refunds shall be issued once we receive the product back in our warehouse and subject to following terms:

    • Product is sent back in original condition as it was delivered to the customer.

    • Customers do not want to exchange products with new ones

    • We do not have stock to send exchange and customers do not want to wait for the new stock to arrive. 
    • We offer a 30-day satisfaction guarantee on all products. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of delivery.

Exchanges

Products will be exchanged only if they are returned in the same condition as received and subject to the following terms:

  • Returns and exchanges requests will be subject to checking and vetting by Amicikart
  • Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
  • Sent in a physically damaged condition.
  • Has missing parts or accessories

Need a Help?

  • 980 970 9898
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  • Email: care@amicikart.com

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